Come here to get
current info on what's going on (or wrong) with our internet audio
stream. Updated as needed...
Get info on how our live
stream works here...
Sunday, June
23, 2002 12:50PM
Weird weekend. If you're trying to listen with our ASX link (http)
and getting a white page instead of the player, just choose one of the
other links (labeled mms, netscape, bbq). Reason: Our local provider
swapped servers and is having a problem getting this file to work,
however, the stream itself is working. Yesterday, our streaming
provider on the coast had a problem and the stream was actually down.
Long and short, if the top link (asx/http) file ever fails to work,
try one of the other links.
Tuesday, June
4, 2002 10:15PM
As predicted, we've installed a backup radio and our stream is
once again functional.. course, we're running on dialup throughout the
rest of the studio... but I can live with that for a few more
days.
Monday, June
3, 2002 10:15PM
As of this writing, we're still down (duh). Don from SisqNet came
in to the studio twice today trying a few different ways to get our
signal out but to no avail. We'll take another shot tomorrow.
Argh.
Sunday, June
2, 2002 10:10PM
As of tonight, it doesn't look like we'll be up online for the morning
show. Damn, yer gonna have to listen to other music on the web (unless you have a BIG FM antenna). We're trying to dig up another
wireless transmitter which feeds this
antenna which relays our signal to our ISP. Hopefully, we'll have it on line by tomorrow
afternoon to once again bring you the best Classic tunes on the
planet. Course, you could always move here and hear us on your radios
all the time.. like in the bathroom and garage and bedroom and car..
Anyway, I'll give ya an update tomorrow right here, so stay tuned.
Saturday, June 1, 2002 1:40PM
Had a major lightning (power surge) situation last night and it seems to have
blown out one end of our wireless microwave radio system that feeds
our signal to the internet. It also took our FM transmitter off the
air for a short period.
After
checking the studio end last night with no problems, our ISP had no
results in getting the receive system at his facility to function
today as the surge apparently fried his radio. It's unknown whether
his antenna took a direct lightning hit. We're using special
(expensive) Lucent radios and there are no backups (they go for around
$1400.00 a pop). Hopefully, we can get the stream back up using a less
expensive radio until the unit is repaired or replaced. It would
figure that since CARP or buffering problems didn't bring us down, it
would take an "Act of God". Stay tuned for details and
updates here.
Thursday,
May 16, 2002 8:45PM
Well, after tweaking, banging, defragging, scandisking, rerouting,
debugging and interfacing with our streaming provider, we seem to have
a pristine feed going with (don't wanna say this too loud).. NO
BUFFERING. Thanx to Kiriki at Streamguys for providing us with the
west coast server. Assuming all goes well and something else doesn't
choke, soon we'll be pulling the http://wma.str3am.com/kzro
feed in Washington, D.C., and available only on the http://aqua.str3am.com/kzro
feed from San Francisco/ Berkeley. But to bypass all that, just listen
with our locally controlled http://www.z100fm.net/kzro.asx
feed, cause it goes where we tell it. Howz it working? Shoot off an
email and tell us. The more we know, the happier you will be with
uninterrupted music...
Thursday,
May 16, 2002 12:00PM
Server is back up, we're testing again and trying to debug this
puppy. Let us know what you see!
Thursday,
May 16, 2002 11:00AM
I've pulled down the streaming server for a defrag just in case
there's some problem I'm overlooking... should be back up for further
testing on the new feed in a few...
Wednesday,
May 15, 2002 11:00PM
OK. Good news. We've tested (for a few hours) our new server
located in Berkeley, CA. and completely dumped the Washington, D.C
server. We'll be testing it for the next several days, so give us some
feedback and let us know about the performance in your area. We need
to know! Cmon' Berkeley!
Wednesday,
May 15, 2002 10:00PM
I don't wanna jump the gun, but this latest problem may be
resolved... we'll see during tomorrows peak traffic periods. Anyway,
as of 3:30PM today, our provider issued us a secondary route and
server which is still being implemented. Ultimately, you'll be hearing
us out of Berkeley, CA vs. Washington, D.C... I believe we're still
coming out of DC, but being routed through the Berkeley server to
change the path (or something to that effect)... Anyway, give it a
whirl and let us know if you see any difference from your location...
tomorrow will tell the story.
Tuesday,
May 14, 2002 10:00PM
Ok. Let me get this off my chest. Aaaaaaaaaaaaaaaaaaaaaaaaah! That
being said, it appears one of our major carriers (Cogent) has handed
off their traffic to Sprint (aargh) and we're dropping packets because
of this change. Don't know where they're going.. maybe falling on the
floor... then just.. uuh, lost.
Seems people with faster connections (DSL, ISDN, T1
etc.) aren't seeing the problem as much. I monitor the feed w/our
1000k wireless at the studio all day without flaw. Get home, fire up the dialup and
it chokes. An email from our service provider from Cogent said they're
trying to track the problem and reroute stuff to eliminate the
bottleneck. So, hang in there and keep tryin' if you're having
problems.
Monday,
May 13, 2002 9:30PM
Sorry to say that the problem has resurfaced. Keep checking back
for details... we'll be working on the problem.
Sunday,
May 12, 2002 3:20PM
As of this time, looks like the network problem on the Sprint
transfer listed below has been resolved, and the feed is back to
optimum performance..
Wednesday,
May 8, 2002 10:00AM
We seem to be experiencing a problem in the transfer of our signal
to our server in Washington, D.C., producing stoppage on the player
i.e., the dreaded buffering. Still unsure what it is, but our provider
indicates they're doing some "load balancing" today... In
the meantime, try the MMS link on our website which seems to be
working better than the http link. We'll let ya know the scoop right
here on this page...
Monday,
March 18, 2002 05:00PM
Issue: Buffering Problem
Result: Resolved
As you
probably know, we've had this little technical issue going on for over
a month concerning the Windows Media stream. This issue would cause
the audio to stop, making you have to restart the player. May you rest
assured that this problem has been driving me insane for this period,
and apparently was caused by not only by our streaming computer but
our stream provider making network upgrades.
It's a
rough task having the best Classic music on the web and hearing the
feed croak. I'm surprised our local ISP and stream provider didn't
just drop me for all I've put them through. But the main problem
(unless this theory proves me wrong and it starts croaking again) was
this: Over the weekend I took a good look at the EMachine WindowsME
computer we use to stream with. The manufacturer puts these little
message tools and other crap on the bottom toolbar.. apparently they
were firing up at random taking up memory. There's more. Since the
streaming computer screen is on the StudioA Airdesk and hooked to the
wireless internet, I found it convenient to use it for web browsing
and (uuh-oh) that Weather Channel tool that loads on your
desktop. I'm thinking these were firing up whilst the stream was
going, really irritating the Windows Media Encoder which streams our
signal. On Sunday, I got rid of these memory sucking tools and
whatever else I could find to eliminate, and... this (may) (probably)
(hopefully) took care of the problem.
As I've
commented, the delivery of audio over the internet isn't perfect..
we'll have little problems and network hiccups which resolve
quickly... but this problem far surpassed any sporadic glitch (in
degree of irritation). Sorry about that. Hopefully, the resolution of
this issue has brought us one step closer to making your experience in
listening to our station the best that we can. Thanks for your
patience and let us all hope that this page shall hold few future
updates. If you see a difference, please email
and let us know............dm
Monday,
March 18, 2002 10:00AM
OK. I'm going to go out on a limb here and proclaim that the
dreaded buffering glitch has been resolved. This is due to a few
different factors, including a) over the weekend, I went in after it
started doing the 13 minute thing... and modified the settings on the
streaming computer plus killed some memory resident programs that
existed on it, b) we've totally bypassed our ISPs router and c) our
stream provider's moving of their network route that caused last weeks
problem is completed and the network is stable.
This of
course doesn't mean that it won't ever choke.. I mean it's the
internet for God's sake taking a 14 hop journey just to get to the
computer you hear us from. Yes, there may be sporadic outages. Yes the
network could crash again. Yes, a storm could interrupt our wireless
transmission. This is all possible. But what I can say after waking up
this morning and seeing my computer locked on the stream for 16 hours
continuously, I'm reasonably sure that this issue has been located and
snuffed out. Now, CARP, RIAA, BMI, ASCAP, SESAC, AFTRA will take us
down. Isn't life grand?
Thursday,
March 14, 2002 04:30PM
So I went to bed last night with everything running right
thinking, yep... it's fixed this time. Wake up this morning w/emails
up the ying yang.. seems this morning, our ISP made some changes and
made an error on our address, rendering the dreaded "server not
found" error. Thanx to those of you that emailed this morning who
intuitively thought to paste http://love.str3am.com/kzro
into your browser to make it work when nothing else would. This in
turn made me realize the stream WAS actually working, just not our asx
file that we use to send you to it. This getting too confusing?
Anyway,
seems the changes, mods and maintenance done last night did indeed fix
the dreaded buffering glitch... (of course, I'm afraid to say this too
loud as it'll choke again). Hopefully, neither of us will be coming to
this page anytime soon. Happy listening!
Thursday,
March 14, 2002 10:30AM
For some reason, our main link on the wma2 server isn't
responding, but the mms and love servers (is this greek to you?) are.
I've re-pointed the .asx file (where most people listen) to our
alternate love server... I don't get it and I can't get a hold of our
provider... but it's working now...
Thursday,
March 14, 2002 10:00AM
I'm starting to think the Gods don't want us to stream. For some
reason this morning, the MMS link seems to be the only link that will
activate the stream... the asx and http links are coming up unable to
find the server. I've got the powers that be working on this.. in the
meantime, use the mms link (if you use Microsoft) until we figure this
one out. Maybe it's the record companies doing covert operations on us
to shut us up...
Wednesday,
March 13, 2002 08:55PM
OK. Before leaving the studio tonight, I yanked down the streaming
computer and did scandisk and defrag and turned the wireless
transmitter off and the hub off. Turned it all back on and it fired up
and kept going. Don't know if it was from the change listed below from
our ISP or the maintenance above but as of this entry, it's humming
along and not crashing. But not being a chicken counter we'll have to
see how it acts over the next 24 hours. I know it's a pain with the
buffering, but we're not one of those multi-dollared radio chain
outfits, we gotta fix this crap ourselves... but.. the music's worth
it, isn't it? He he.
Wednesday,
March 13, 2002 08:55PM
Well, it's March 13. And the #13's also significant because it
seems it's the longest time in minutes that our stream will run for
without crashing. I'll be running traceroutes all night to isolate the
problem.. thought it was a router as when it was rebooted it worked
flawlessly for 14 hours. Rebooted it again but the second time it
didn't help. Pulled it out of line, straight to the hub and now....
13. Anyway, if you can't get past 13 (wish I was 13 again), that's
why. Lucky it's not Fri. the 13th, the world would probably explode.
Wednesday,
March 13, 2002 10:40AM
This morning we had a crash on our network. This issue appears to
have been resolved. However, it looks like our local router is acting
up again... so if you see the buffering every 13 minutes or so, this
is why. Our local ISP is in the process of replacing this piece of
equipment... sorry.
Tuesday,
March 12, 2002 3:00PM
After having our local ISP head to his local office and reboot the
router we're connected to, we've seen a vast improvement and hopefully
the glitch has been resolved.
Tuesday,
March 12, 2002 1:15PM
Looks like our network connection is solid, but we've tracked some
loss in the transmission of our signal from the station roof to our
local ISP, meaning for some reason it goes perfectly for 10 minutes
(sometimes more, sometimes less), then the signal times out... meaning
it stops for 20-30 seconds, then restarts. We're doing all we can to
track this problem that first appeared on Saturday... we'll be
rebooting servers and routers today trying to eliminate the glitch.
Monday,
March 11, 2002 1:30PM
Well, after our streaming provider got our new route established,
wouldn't ya know it, another little bug pops up... over the weekend,
I've been seeing the stream STOP every thirteen minutes... it's the
weirdest thing.
I'm still
trying to run it down by rebooting everything here at the studio I can
find a switch for.. so if it's doing this to you, hang in there.
=========================================
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Big Tree Communications
PO Box 1234
Mt.Shasta, CA 96067
530 926-1332 Fax: 926-0737